Dear Customer,
Booking is always advised to avoid disappointment, but we will always accept walk-ins if capacity allows. Last bookings will be 45 minutes before the closing time stated on our website.
All meals are cooked and prepared fresh to order so please allow extra time during busy periods. If there are any complaints, please inform a member of staff immediately. Appropriate actions will be taken as soon as possible.
Dine in Policy
We request any customers dining-in with young children to keep noise at a reasonable level and to not let children run
around the restaurant. It is dangerous as our staff are often walking around with hot food. Additionally, it is inconsiderate
to the other diners. In order to look after both our staff and customers, we reserve the right to refuse service.
-
We request all dinners to make their mind for complete food order as we do not allow repeated food orders. Drinks, desserts and Coffee can make multiple orders.
-
Diners advised to wear mask when not seated at table to eat or drink.
-
Hand sanitizer available.
-
Limited number of seating available.
-
Tables and chairs sanitized after each seating.
-
Scan QR code menu available on request if wish not to use the physical menu.
We always endeavour to ensure all waiting time kept to minimum as possible.
Delivery and Collection Policy
-
Any orders placed for ASAP delivery will be delivered as soon as the food is ready. This could take around 40 – 90 minutes.
-
Any orders made for ASAP collection will be ready in between 20 – 40 minutes.
-
We are unable to guarantee the exact time of delivery, even orders placed for a specific time. Order will be delivered anywhere between 30 minutes before to 40 minutes after the requested time.
-
Please expect around 90 – 120 minutes wait for delivery service during peak hours between 6:30 – 9:00 PM on Friday and Saturday, match day, festive season and Special days.
Delivery to Quedgeley and Brockworth area, within 5 miles radius from NepaleseChef location
-
Orders must be placed by 4pm via phone or text at the latest. We cannot accept orders after this time for these areas.
-
Orders can be booked for delivery within two slots, 5:30 pm – 6:30pm and 9:00 pm – 10:00 pm.
-
Deliveries may arrive at any time within the chosen slot.
The minimum order is £30, and a £2 delivery charge applies to Quedgeley & Brockworth . Call us on 01452 500170 to place your order or text your order on 07769189517 and ring to confirm.
Thanks,
Nepalesechef